Feature Request: Restaurant Reservations

[Stanley]

Using Square for Restaurants and wondering if square appointments would work for making restaurant reservations?

[Moderator has updated the title of this thread from it's original: Restaurant Reservations]

[#2]

Hi there, @SqScullery738 - still no update for you on this one just yet. As soon as we have a bit more to share, we will reach back out here and let everyone know.

Cheers!

[#3]

Table reservations is available as an add on subscription service to Square Restaurants and Square Retail. For more information please join our Beta Community. 

[#4]

Hello

Table reservations are more crucial than ever when managing your restaurant. Through our newest feature in Square Appointments, you will be able offer bookable table reservations to your customers. This will assist you in providing safe social distancing for customers who choose to visit your location in person. We’re looking for your help in testing out this feature. At the moment, the product is in early testing, which is why your input will be invaluable.

If you are interested in testing out this feature, please comment in the thread below and I’ll be sure to add you to this beta. Also, if you haven't done so already, please be sure to join the beta seller community channel to stay up to date on this beta!

[kahii364]

Hi I'm also interested in this feature. Otherwise what table reservation platform are people using to integrate with Square?

[pigsnoseinn]

I would like to be added to the beta test

[jwheeler]

@pigsnoseinn @kahii364 Jack from the Square product team here. Thanks for your interest in Square supporting table reservations! We currently offer an integration with OpenTable, and will continue to strengthen our efforts in supporting reservations. Feel free to DM me if you have any specific questions or requests! 

[Jmgra]

Hey Jack,  what restaurant booking systems are you looking to integrate with?  I currently use Quandoo but want integration with square for restaurants,  so looking to move to one that will at some stage integrate.  Thanks

[_Violet]

Hi @Jmgra - Thanks for following up on this thread.

That is still to be determined but once we have a partnership ready to announce, we'll be sure to share it with the Seller Community 🙂

[jhb84058]

Hello,

Could you add me to the beta for this feature please?

[_Violet]

Hi there again, @lawnbrook 

The Restaurants Team let me know that we are currently offering reservations via our integration with OpenTable. Soon, however, we'll have additional integrations with more reservation platforms. We are always exploring how to best serve the needs of our Sellers and would be happy to discuss your needs regarding reservations.

[Jmgra]

Hi Violet,  which other platforms are you investigating?  I currently use Quandoo and are looking to move,  but want to ensure that it integrates with Square for restaurants.

[GrandChameleon1]

Hi, 

Please add me to the Beta community as we would like to test the restaurant booking feature.

Thanks.

[MD001]

Hello, please also add me to the beta for resturant booking. I have applied through the Beta test program. Thanks. 

[Rfdavis]

Hi there, we have been using square for restaurants at three locations for a few years now and are looking to add reservations. We've tried Open Table and really didn't like it as it was bloaty and did not integrate well with Square.  We would love a simple solution where people can reserve online. We'd love to try this out at one of our locations first and then roll it out to the others.  We'd be fine being beta testers for it.

[lawnbrook]

Can anyone tell me whether this still actively being pursued, or was this cancelled in lieu if the Open Table integration ?

[_Violet]

Hi @lawnbrook - Thanks for reaching out to us here on the Square Seller Community👋

I'm going to consult with the Square for Restaurants team on this one to get the best answer for you. I'll reach back out to you here once I gather more info!

[pabloplaza]

Hey @_Violet any update on this?  Square has everything but this is a major gap and $249 starting price per month for OpenTable is just cost prohibitive for us small guys.

[lawnbrook]

I get the impression that Reservations implemented natively is no longer going to happen. If this is the case we just need a clear statement. This thread gives the impression that it is, and people keep asking to join the beta.

I was just chasing some clarification, and if it's a no, it needs to be stated in this thread.

[Farol]

Is there any updates on this? 4 years later and we are still looking for an answer. As many others have said paying 250$ for Opentable is ridiculous for a small business.

[Stanley]

Hi @Farol, we've been using TableAgent for about a year and a half and are very happy with it and their customer service has been great.  Give them a try!

[Breffni]

Hi @Farol 👋 thanks for your post. 

We don't have an update at the moment, we'll be sure to update the thread when we do. 

It doesn't look like TableAgent is available with Square in Ireland, unfortunately, but there may be some other integrations that would work - you can view them in our App Marketplace here.

There also some tied pricing plans for OpenTable, I understand that not all plans may be feasible. 

[cazzamaphone]

Would love an update on this- there is a big gap in the market for small restaurants/cafes that need a reservation system but cannot afford SevenRooms/Open Table etc like the big 100+ seat restaurants 

[funkateers]

any update on Square Restaurant table bookings?

[Cochinita]

I second this request! We need it!