Square Stand Inventory Management When Sold Out

[LarsonJ]

I want to use square stand to sell lunch tickets in a trade show type environment at 4 different stations around the venue. I have 8 lunch options, and I would like to be able to stock all stations with more than enough physical tickets, and just have the inventory option display as sold out when the actual number of available lunches are sold out, and not allow any more sales to be processed. This way I don't have to worry about printing the exact number of tickets and some stations having extra tickets when others are sell out even if there is "stock" left. Essentially I want the option to have inventory work like it does for an online store at the physical register. Is this a possibility?

Thanks, Josh

[EJ_]

Hi Josh,

Unfortunately if you’re processing a sale from the Square app, you won’t be blocked from selling an out of stock item.

This is intended to be this way. The thinking here was that if say you do not keep your quantity levels accurate (i.e. forget to update the amount after you receive goods), we don't want to block your sales if the quantity level goes below 0 on Square, but you actually have the item in stock.

Perhaps a few of your fellow sellers can chime in with some work arounds that they use to help with this. 

[watbworks]

Our previous POS software had a pop-up that told you that the "item is out of stock. Would you like to proceed?"

That could be a possibility.

[Sean]

@watbworks - Appreciate the suggestion! We'll be sure to pass it along to our product liaison team. 👍

[willowcityfarm]

This is a GREAT suggestion, and something that's very necessary!  We sell products at a farmer's market, and we get busy.  I don't want to have to open the freezer and search for the one Bloody Mary Bratwurst I have left, if the register can just tell me I am out. 

[JScherer01]

Having same issue ... the answer that "it was intended that way" is awful.  Users should be able to "turn off" ths sale of out of stock items when using the Register app.  Good grief.

[Gallery924]

YES!  We are a gallery with hundreds of one-of-a-kind artworks. We sell from two different POS and it would be ideal to be able to block further sales once an item has sold out.  Please, please, please, make this a reality.

[liveedgedetroit]

Is this "out of stock" pop-up or warning an option yet?  Or anything like that?? 

[puka]

Hey @liveedgedetroit  - The Low Stock alert is currently limited to email alerts at this time. To turn it on, you would just need to go to your Item Library, select an item to edit, and click "None" next to Low Stock Alert to edit the stock level you would like for it to alert you.

Our Product team is still tracking feedback for a pop-up alert so we will make sure to forward your post as well

[stanward]

I am looking for this, too, for my clients who integrate Square with DEAR Inventory.  Particularly those businesses that do Farmers' Markets and Trunk Shows, so that they can just look at Square to see if they have the product with them, instead of going and looking for a product that they do not have in stock.

Related to this, even if there was no alert, having the stock count for the item visible in the iPhone app would be helpful.  Is the stock count viewable using the Square iPhone app and I am missing it?

Users could always go to DEAR Inventory to find the stock level, but it would be nice to see it in Square since the stock counts are in there on the Square web interface and, more importantly, it would be good to stay in one app when selling.

Thanks,

Stan

[PostCommons]

argeed horrible answer - the "86" and item count are basic features in other POS solutions. Why even have an inventory function if it does nothing?   I've even worked with POS systems that give you the option to "86" or keep selling when Count=0