Feature Request: Create packages including multiple services via Square Appointments

[Buffalocryo]

The title of this post has been edited from the original: How to schedule multi packs with Square Appointments?

Hoping to find some help here.  We offer a service that clients can pay for and book appointments online. Great. The problem is that there are discounted packages if multiple treatments are purchased at one time, if this option is chosen, the client is only able to schedule one appointment as opposed to multiple separate appointments for each of the treatments they purchase.  Is there a way to make this work? Thanks in advance. 

[#2]

Hello @coriumesthetics!

As a workaround you could use recurrning invoices with Square Appointments for a package, and view the number of invoices remaining in the series. However, you can't images to a recurring invoice series, I'm sorry!

Another workaround is to create a single service for package deals you offer but you'd need to track the number of sessions completed manually. You could ask customers to contact you directly for packages, and then schedule each session in the package deal as a separate appointment to ensure clients are charged for each session.

I'm adding your post to this thread where other sellers are interested in using Appointments to create and manage packages. We'll update the status to give you a heads up about any developments on this feature request.

As for your question about marketing by text - you might like to subscribe to this separate thread for updates! 

[#3]

Yep! While we don't have a way to automatically apply discounts when customers book more than one service, you can create bundles as individual services. For example if you are a personal trainer, you can list 5 sessions at the discounted price as one appointment. 

When your customer comes in for their first appointment, you then can manually book their next, or all upcoming, appointments through your Appointments Dashboard. In your client information section of Dashboard you have the ability to add notes and view past appointments so you can keep track of their remaining appointments even if the schedule one at a time! 

[Kelly]

Yep! While we don't have a way to automatically apply discounts when customers book more than one service, you can create bundles as individual services. For example if you are a personal trainer, you can list 5 sessions at the discounted price as one appointment. 

When your customer comes in for their first appointment, you then can manually book their next, or all upcoming, appointments through your Appointments Dashboard. In your client information section of Dashboard you have the ability to add notes and view past appointments so you can keep track of their remaining appointments even if the schedule one at a time! 

[skinfortellc]

The title of this post has been edited from the original: Appointments: How do I create packages for multiple paid services?

I'm in a spa business and packages is very important for us, I would like to know how to create a packages for multiple service that is laready paid and how to redeem it every visit that would make me keep track of dates and how many have been used. I just found out that Square doesn't give you that option. Or is there any suggested apps that I should add. Thank you. Hope to get some answer.

[Sean]

While you can create services for package deals you offer, you're correct, Square Appointments doesn’t currently support deducting sessions. At this time, I’d suggest scheduling each session in a package deal as a separate appointment to ensure clients are charged for each session.

I appreciate your feedback! 

[redplanetfight]

Personal trainers will use this system a lot. It would be much easier to sell bundles of appointments and then have them available for booking through a profile system they can set up.

[Tom]

@redplanetfight, thanks for sharing! I'll make sure to surface this with our product team. Thank you for your patience while we work to improve, and I hope Kelly's suggestion will work in the meantime. Feel free to reply with any other insight!

[TranquilCompany]

I'm really bummed about this, as packages are essential for us. 

Right now, we have to replicate our services as zeroed amounts in a category we label Packages, that is not available for online booking. When we book services purchased via a package, we can use the zeroed item instead of the regular priced item and write in the note what # of # the item is, in order to track our services used. Then we have to keep a separate record for services that are actually purchased. It's tedious.

[Sean]

@TranquilCompany - Thanks for taking the time to share your feedback. I'll be sure to update this thread if anything changes. 

[Motherlove]

I'm having to keep track of packages of sessions the same way, very tedious and not great for accounting purposes. I hope sqaure will see the need for this feature soon.

[Kelly]

@Motherlove We hear ya! Thanks for taking the time to post. 😃

[joeyjaaii]

Agreed. I would switch from Vagaro but can't bc packages are not possible! Cmon SQUARE I use you for everything else!!!! So annoying.