Solved: Team badges - Page 2

Pjbrown · ‎10-15-2023

Is there any plans to bring team badges to the uk as I think this feature would be beneficial to us to speed service

Breffni · ‎10-17-2023

Hi @Pjbrown 👋 thanks for your post and this request.

Yes, we are definitely working on bringing badges to the UK too - I don't have a timeline to share but as soon as I have an update I will let you know here.

We appreciate your interest! 🙂

Breffni
Community Moderator, Ireland, Square
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Lou8

Hi everyone @Pjbrown @TGPH @PeonyGK,

Great news, the awaited Team Member Badges feature has finally been launched in the UK for sellers who have Advanced Access or Square for Restaurants Plus/Premium.

You can order these badges directly from the Square Shop at a lower cost of £29 for a 20 pack, and you'll find more information about setting up Team Badges in this article.

It's also been posted on the Product Update page, but feel free to ping me if you have any questions 🙂.

Lou
Community Moderator, Square

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Lou8

Hi @PeonyGK , I can definitely take a look into this for you - or escalate to the relevant team.

Are you able to take a video of the behaviour ?

Lou
Community Moderator, Square

PeonyGK

Hi Lou8 I have managed to get this sorted now, I had to log out of restaurants app and sign in as the standard POS to get this card on. Then log back into restaurants. The issue is still there and I’m happy to send you a video or image to show that you cant get past the verification stage to add a card.

PeonyGK

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(view in My Videos)

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(view in My Videos)

Lou8

Thanks @PeonyGK . Can you confirm that you were able to assign yourself a badge in the end, going through the regular POS instead of Restaurants ? Or are you still unable to ?

PS: your videos are still being processed, but I'll escalate as soon as I can upload them.

Lou
Community Moderator, Square

PeonyGK

Hi,

yes I have managed to do it via the normal pos but not via the restaurants. Also I removed the videos as it had all the staff information showing on the video. I didn’t think that one through. If you could send me an email I’d be happy to share privately with you.

Lou8

Thanks for clarifying @PeonyGK ! You can send the videos by DM directly if you'd like.

Lou
Community Moderator, Square