[UK] Square Online Q&A: How can we help grow your online orders?

[Ani_]

Are you in the food & beverage business and looking to increase online orders, to expand your marketing reach, or are you just getting started with your website? You've come to the right place.

The Square Online team wants to ensure that your business is set for success for this year's festive shopping season. Whether you’re just starting your online ordering page or if you’ve had one up and running for a while, we want to know how we can help.

How to participate: Let us know what's most important for growing your online orders and why it matters:

• Menu Optimisation: Set up your menu to drive the most checkout conversions.
• Email Marketing: Reach your customers with updates and promotions.
• Search Engine Optimisation (SEO): Ensure that customers can find you online.
• Social Media: Stay connected and grow your reach.
• On-Site Marketing: Raise awareness about online ordering at your restaurant.

When: Post your questions to this thread and check back with us on Wednesday, October 26, 20:00 as their team responds. 

A few example questions:

• How does Square Online help restaurant sellers to maximise order sales?

• I created my Square Online ordering page but what are some ways that I can let people know about it?

• How can I get the word out to my customers about online ordering? 

• If I want to make sure that more customers who visit my online ordering page complete an order, what are some things I can do to optimise my menu?

Note: Although we can't share specific details on our product roadmaps, this information will be helpful as we continue to make improvements.

Click Reply below to leave your questions ahead of time, and we’ll address as many posts as we can on Wednesday, October 26.👇

[osb001]

Good Morning,

Do you have a recoding of th session you can share with me? When are you plnning to hold the next session?

Thanks Oz

[Tom]

Hi @osb001 — thanks for reaching out! There isn't a recording available for this Q&A though we will post a summary of what came up as soon as possible. You'll receive an email notification once it's published here.

For updates on future sessions, keep watch at the Community Events calendar. Appreciate your patience and please let us know if any other questions come up.

[Chargroves]

Hello! Any idea when KIOS (The Kiosk App for Square Stand) will be available to use in the UK? Currently only available in the US.

Thanks!

[Sam_400º]

@Chargroves KIOS isn't a Square app.... Their install costs are pretty high, it's worth checking out FlashOrder here in the UK as that's all live right now (and the best I've found). 

I also have really good experiences with the QR code ordering, but it's a slightly different workflow for customers (but find this better overall with KDS and notifications etc.)