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Hi Seller Community!
I'm excited to announce the Small Business Administration has developed a partnership with Square to distribute the Restaurants Revitalization Fund (RRF) relief to the food and drink industry. The Restaurants Revitalization Fund (RRF) is part of the U.S. Government’s American Rescue Plan Act of 2021. This plan includes a $28.6B fund for awards to eligible food and beverage business owners, administered by the Small Business Administration (SBA).
On Thursday, April 29th at 1:30-2:30 PM PST /4:30 PM-5:30 EST, we'll host a Live Q&A with the Small Business Administration (SBA) to answer any of your questions about the application process. Please make sure to ask any questions directly on this thread below. Keep in mind, the SBA will only be addressing questions related to the Restaurant Revitalization Fund (RRF), not PPP.
How does the application process work?
We expect to start enabling applications for the Restaurants Revitalization Fund (RRF) on Monday, May 3rd at 12:00 PM EST. The award application program is owned by the SBA, and they are finalizing the process. We know how important these funds are to you and your business, so we are working as quickly as possible to get the application ready!
Unlike the PPP program, the Restaurant Revitalization Fund are awards and are not loans. They are not serviced as loans, and have no forgiveness component. There are no intermediary banks involved. Awards are determined by and allocated by the Small Business Administration (SBA) and not Square.
If you qualify for a Restaurant Revitalization Fund grant, you’ll have the option to apply Monday, May 3rd on Square Dashboard or through the SBA’s secure website. To help support applicants throughout the process, the SBA will offer phone and district office support.
- Call center hotline (844-279-8898): Applicants can call this number for multi-lingual application or program support.
- SBA District Offices: Applicants can reach out to their local District Office for tailored regional SBA support.
For more information about eligibility or to start your application, please visit the SBA Portal. You can also find more information about the Restaurant Revitalization Fund on the Support Center. Let us know if you have any questions for the SBA below!
Note: The SBA has announced that they will officially stop accepting applications for the Restaurant Revitalization Fund (RRF) on Monday, May 24, at 8 p.m. ET.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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On Thursday 5/29, we hosted a Q&A with the US Small Business Administration about the Restaurant Revitalization Fund.
In the Q&A, the SBA and Square answered questions about the application process — from general eligibility requirements to more specific information that applied to individual sellers.
Here’s some important information that applies to most sellers:
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When can you apply:
- Applications start on Monday 5/3 at 12:00 p.m EST / 9:00 a.m. PST.
- The SBA has a registration window open on Friday 4/30, but if you plan to apply through Square you do not need to register with the SBA.
- Applications start on Monday 5/3 at 12:00 p.m EST / 9:00 a.m. PST.
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Who can apply through Square:
- To determine if you are an eligible business type, you’ll need to visit SBA’s website (sba.gov/restaurants).
- If you processed with Square in 2019 and 2020 (Table 1 or 2 in the RRF application), you can apply through Square’s dashboard or the SBA. If you used multiple POS providers during that period or had supplemental income e.g. from online ordering apps, you can still apply with Square. You’ll be able to add supplementary income information — but the SBA may require you to provide additional documentation before you e-sign your application.
- If you began processing with Square in 2020 or 2021 (Table 3 in the RRF application), then you will need to apply through the SBA. You can get useful information from your Square account to include in your application — to learn how, please take a look at our Support Center.
- To determine if you are an eligible business type, you’ll need to visit SBA’s website (sba.gov/restaurants).
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Why you should or should not apply with Square:
- If you apply through Square can save time completing and submitting your application with pre filled data from your Square account.
- Submitting through Square can help you get your application in front of the SBA quickly — before the RRF funds run out.
- Square will enable you to add supplemental revenue information in your application for either Table 1 or Table 2 applicant. However, if you are a Table 3 applicant, you will need to apply via SBA because Square will not let you upload supporting documentation for eligible expenses.
- If you apply through Square can save time completing and submitting your application with pre filled data from your Square account.
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How can you apply with Square:
- If you are eligible to apply through Square, you’ll need to log in to your dashboard when the application window opens, using the owner’s login. From there, you’ll find a specific RRF module from where you can start your application.
- Square will have pre-filled your application with the information we know about your business. That said, there is information we do not have access to. To complete your application as fast as possible we recommend to have the following information handy:
- The date (day, month, and year) you began operations.
- How many months you operate in every location. This is especially important if you operate a seasonal business.
- Any additional income you may have earned in 2019 and 2020 that was not processed through Square. Ideally you are tracking this income by location. If this information is not available feel free to distribute this across locations ensuring the total revenue by location (through Square and other sources)stays under $5M.
- Your PPP loan information — especially if you did not process these loans with Square.
- After submitting your award application through your Square Dashboard, you’ll need to eSign your application. Here’s how it works:
- Open an email from Square with the title “Your RRF award application is not yet complete.” Follow the link in the email to visit the SBA portal.
- If you see a page with the title “Third Party Signup,” you are in the right spot. Enter the text you see in the grey pixelated image in the appropriate field and click Complete Sign Up.
- You’ll then receive an email from SBA with the title “SBA Restaurant Revitalization Fund - Password Reset E-mail.” Click the link included in the email to reset your password.
- Once you complete your password reset, scroll to the bottom of the page and click Sign and Submit Application to sign your application via DocuSign.
- The SBA may also require additional documentation for your application if you indicated revenue outside of Square. From the SBA portal, you will be able to upload supporting documentation to the Additional Info Needed section if required by the SBA.
- If you are eligible to apply through Square, you’ll need to log in to your dashboard when the application window opens, using the owner’s login. From there, you’ll find a specific RRF module from where you can start your application.
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How can you get help if you have more questions?
- We will try to answer as many additional questions as possible here through the weekend.
- Call the SBA call center hotline (844-279-8898): Applicants can call this number for multilingual application or program support.
- We will try to answer as many additional questions as possible here through the weekend.
Reach out to your SBA District Office: Applicants can reach out to their local District Office for tailored regional SBA support.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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If I use Square for some of my invoice processing but NOT as my sole POS system, should I apply through Square or SBA.gov?
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@sleek If you began processing with Square prior to 2020, Square will be able to support your application and provide space for external revenue.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Thanks for the information. If we started using Square in the spring of 2020 should we apply through Square or through the SBA portal since our 2019 and some 2020 will not be in Square?
Thanks,
Brett Woodland
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Hi @Woody29! We recommend you apply through the SBA portal.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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If a business uses Square as a restaurant application but also uses QuickBooks for wholesale business can we apply through Square or do we need to apply on SBA?
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Hi @NicolB - If you have processing data for 2019 and 2020, you will be able to apply through Square and indicate additional revenue in 2019 and 2020. You may need to upload supporting documentation through the SBA portal at a later point.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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The SBA asks to verify onsite sales for bakeries. How do I do that, if all our sales are onsite, so there is no specific category "On site" designation for each sale.
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Hey @susan112,
You can supply state or local sales tax forms filed, or internally created reports from inventory management, sales reporting, or accounting software.
SBA Guest Speaker
sba.gov/restaurants
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I have the same dilemma.
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For the calculations (Table 1), do you still qualify if after subtracting PPP(s), the amount on line 4 is more than line 1 (2019)? Although, the 2020 Gross Receipts is significantly lower than 2019.
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Hey @ptfairfax, If after calculating 2019 gross receipts - 2020 gross receipts - PPP loan amounts you get a number less than zero, you are not eligible for funding.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Hi,
Just attended the SBA RRF, they said I don't need to register in SBA as I can do it with POS Square.
Wanted to confirm.
Thank you
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@Mfc130 That’s correct, if we have data for both 2019 and 2020 in your account and you plan to apply through Square, then there is no need to register.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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We are prepared to use TABLE 3-we were not able to open the restaurant but we were able to sale merchandise online over the last few months. Will we be able to use our SQUARE Retail side for documentation?
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Hey @trifryguy! We recommend you apply through the SBA.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Since this is a first come, first served do we need to be concerned that the Square website will crash? Is there a back up plan if the POS option does not perform as expected?
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Hi @crystalawp No, we do not expect any issues.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Should I apply for the RRF through Square if all of my gross receipts were not processed through Square? What is the advantage of doing so?
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Hi there, @MHS1 👋 Just a quick housekeeping note here. I've gone ahead and merged your post into the live QA thread we have with the SBA. They will be answering questions on Thursday, April 29th at 1:30-2:30 PM PST /4:30-5:30 PM EST.
Cheers!
Community Moderator, Square
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Hey @MHS1 - You are able to apply through and indicate external revenue for 2019 and 2020. SBA encourages applicants who can apply through Square to do so. This is an amazing partnership we have worked together on to make sure you as an Applicant have all the data and documentation you need, in a platform you are already comfortable with. When you apply through Square, the application will be immediately submitted to SBA.
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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We are owned by a parent company who received the PPP loan, our companies have two separate EIN numbers, I would like to verify our parent company needs to file the application under their EIN. The parent company is not eligible for the RRF. How do I fill out the application, specially how much goes on the PPP loan information line, our share of the original loan was 12% of the total PPP loan. I plan to submit our P&L which only shows our portion of the ppp loan (credits). But will it create a problem because my ppp loan amount will not equal the original loan amount granted?
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