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[CA]Photo Studio Q&A: Learn how to create high-quality eCommerce images with the Square Photo Studio

Your products are ready for their closeup!

 

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What: We recently updated the Square Photo Studio app with additional styling features including shadow editing, level editing such as exposure and contrast, and the ability to change your images layout through size, position, and rotation tools.  The app enables you to sync a  photograph with your Square items or create shoppable payment links to add to online social channels. 

 

When: Post your questions to this thread by Wednesday, April 27. @johnobc who is on PST will respond to all questions on Wednesday, April 27, from 1:00 PDT-2:00 PDT/4:00 PM-5:00 EDT.

 

A few example questions:

  • What are the tips and tricks to getting the perfect photo with Square Photo Studio?
  • If I could do "_______" with Photo Studio, that would make setting up my inventory so much easier.
  • How do I turn a photograph into a shoppable link?
  • What’s the best way to use the different style options in the app?

 

Note: We can't share specific details on our product roadmaps, though this information will be helpful as we continue to make improvements.

 

Click Reply below to post a question ahead of time, and we’ll address as many posts as we can on Wednesday, April 27!👇

 

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Best Answer

Hello Everyone,

 

Thanks again for taking the time to share your questions and feedback!

 

I hope I was able to answer your questions and help with any photography tips —the experiences you've shared will also help us as we continue to iterate based on your feedback.

 

As we close out this event, we wanted to do a recap on three themes that came up frequently:

 

  • Android support - it’s really helpful to see how many of you want an Android version of the app. Thank you again for posting here and letting us know the demand
  • Photography tips for different items - there were a few specific questions about how to best photograph different items. If there’s a theme here it’s that using natural, even light, a neutral background, and reducing shadows will lead to the best results. Shadows end up being the enemy of our background removal model - so the more you’re able to fill in gaps around the product the better the app will perform. There’ll be improvements coming here soon as well!
  • Text, logos, and watermarks - there were a few feature requests around adding text, logos, and watermarks to images. This is something we definitely want to do and the feedback here has been helpful to prioritize these features

We appreciate you taking the time to share your experiences and we'll continue to improve the Photo Studio app based on your business needs.   

 

For the latest updates, keep watch for announcements of new features in Product Updates and, if you’re using the app, make sure to turn on push notifications. We’re working to develop and add features pretty quickly and we’d love any feedback as you try out new versions!

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Will this app be available for Android users?

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First, thank you for participating in this Q&A even though we don't have a version available for Android users yet.

The answer is that we will hopefully have an Android version of this app, we absolutely hear all of the requests, but we do not have a timeframe yet. To give more context, the app was built off the foundation of an existing iPhone app that Square acquired in 2021. The app we acquired was iPhone only so there were a lot of features that are included in our Photo Studio app that were built specifically for iPhones - like the machine learning model we use for background removal. We definitely want to release an Android version but it will take us time since we don’t have the same foundation to build off of and will basically be starting from scratch. Hopefully this helps explain why we don’t have an Android version yet since this is our top request but we wanted to let you know we hear you!

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I appreciate the thorough explanation. Thank you.

 

Dom 

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Is there a cost associated to using the App? And will it only work with iPhones? 

 

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The app is free 😀 It currently only works on iPhones.

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Best Answer

Hello Everyone,

 

Thanks again for taking the time to share your questions and feedback!

 

I hope I was able to answer your questions and help with any photography tips —the experiences you've shared will also help us as we continue to iterate based on your feedback.

 

As we close out this event, we wanted to do a recap on three themes that came up frequently:

 

  • Android support - it’s really helpful to see how many of you want an Android version of the app. Thank you again for posting here and letting us know the demand
  • Photography tips for different items - there were a few specific questions about how to best photograph different items. If there’s a theme here it’s that using natural, even light, a neutral background, and reducing shadows will lead to the best results. Shadows end up being the enemy of our background removal model - so the more you’re able to fill in gaps around the product the better the app will perform. There’ll be improvements coming here soon as well!
  • Text, logos, and watermarks - there were a few feature requests around adding text, logos, and watermarks to images. This is something we definitely want to do and the feedback here has been helpful to prioritize these features

We appreciate you taking the time to share your experiences and we'll continue to improve the Photo Studio app based on your business needs.   

 

For the latest updates, keep watch for announcements of new features in Product Updates and, if you’re using the app, make sure to turn on push notifications. We’re working to develop and add features pretty quickly and we’d love any feedback as you try out new versions!

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