Torrey
08-12-2020
11:19 AM
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Woo Commerce orders not registering as Orders in Square
Hello,
I have just migrated from Weebly to WooCommerce with my website radicalrootsherbs.com
My WooCommerce is connected just fine with my Square account because I can see the transactions showing up. However, they aren't shoing up as Orders in the Orders tab. This is a problem becasue my current fulfillment house processes the Orders through Square. So how do I get the WooCommerce Orders to show up in the Orders tab in Square??
Thank you:)
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1 REPLY 1
nika
08-14-2020
05:34 AM
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Thanks for reaching out about this @Torrey.
You'll want to reach out to WooCommerce about this issue since they're the ones that handle the integration in this scenario. I'd also make sure to get a case number from them when you do call just in case they need to loop in our Support team.
Good luck!
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