Unable to adjust stock for inventory on the online store?

[BlazingPaddles1]

I am trying to update items in my store. I hit Save and the page refreshes, however my updates are not saved. (i.e. item stock numbers)

[ashc]

Hi @BlazingPaddles1! Welcome to the Community.

Our engineers are aware of this issue and they're currently working on a fix right now.

I'm really sorry for the disruption it's causing in updating your stock. We're hoping to have this fixed as soon as possible!

I'll update here once it's been resolved fully. 

[ashc]

Hi again @BlazingPaddles1!

Wanted to follow up and let you know this issue should be resolved.

Thanks for your patience as our engineers worked on a fix. 

[BlazingPaddles1]

The issue is still occurring on my end. None of my items will allow me to alter the stock value in my online store.

[ashc]

@BlazingPaddles1 Hmm it may be best to reach out to our Support Team directly so they can take a look into your account with you.

To call us- you can select > More > I Don't See My Issue and it will show our phone number and your required customer code as long as you're logged in.

[BlazingPaddles1]

I’ve already spent several hours on the phone with them and weebly and no one can solve the issue. The only thing they can recommend is to change the stock in my items tab. However this is very frustrating and time consuming when I should be able to change it directly in my online store like I’ve been doing for years.