karenscorner
09-14-2020
05:35 AM
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my square stand is constantly losing its wifi conection
is there a piece i can get to connect straight to the internet my wifi is constantly going out and i am losing sales.
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JustinC
09-14-2020
08:22 AM
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@karenscorner Sorry to hear. You can try connecting the Stand via a Ethernet cable to your router which is generally faster than wifi and provides greater reliability and security. Purchase one from a retailer like Best Buy or Amazon.
But first, have you tried resetting your internet router or contacting your ISP ensure there are no issues?
Also, not a bad idea to check if the iOS and Square app version is up to date.
Justin
Community Moderator, Square
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