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Square Appointments - bad UI/UX

How can a multi-billion dollar company (in market cap) can be so sloppy with their product UI/UX design? I use Square Appointments for my side business, and the UI is awful. It took me 10 minutes to redesign the dropdown element. Yes, 10 minutes! Why can't you? I had clients who booked the wrong service because of your awful and not intuitive UI.

 

I have attached the before-and-after pictures.

 

BeforeBeforeAfterAfter

 

And for the love of God, add font-family: inherit in your CSS.

 

Have a nice day!

 

Cosmin

Blue Clean

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