Hello,
As some of you may know, Square had a huge disruption with product libraries causing payment failure. They restored it back in a few hours, but in my case, all products on the website encountered majors disruptions, and I have about 120 products.
-each product was unassigned from its category.
-each product lost its SEO details.
-each product restored from "food and beverage" to the default "physical."
-the list of modifiers in each product lost its arrangement.
This is a huge disruption. Square said that they do not have a back up system in place and they cannot restore the website to an earlier point in time prior to the outage, and I have to do all the work myself. Really?
Any of you experienced this?
I mean, users have to spend hours to fix Square's their lack of redundancy?
How is this possible in a world where redundancy is the utmost priority?
Thank you.
