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so i was wondering is there an app or something i can integrate with square to see when the last time my customers purchased an item was and then i can set an alert for a certain amount of time lets say when a month passes it reminds me to contact them to see if they need more or even send them automated messages every so often after a purchase?
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A great idea @zorro. Currently, using Square marketing tools you can send reminders to "lapsed" customers (those who’ve made three purchases within a six-month period but haven’t returned in the last six weeks). However, you describe a more nuanced approach that I like the sound of. The ability to search a list of customers in your database, to determine who has a most recent purchase outside your defined window of time. This is a good idea, be sure and post to the
A couple of articles that might be helpful:
https://squareup.com/us/en/townsquare/lapsed-email-best-practices
https://squareup.com/help/us/en/article/6245-manage-customer-groups-and-filters
And, it always worth a good reminder - a list of automated campaigns available...
https://squareup.com/help/us/en/article/5660-using-automated-campaigns-with-square-marketing
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