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Happy Wednesday Seller Community! Today we're wondering...
What criteria went into hiring your first employee(s)? 🤔
Reply below! ❤️
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3 Most Important Criteria When Hiring
Hey everyone, my name is Miranda, and I am the proud owner of Miranda’s House Cleaning Service right here in Norfolk Nebraska. And today I would like to talk about the three most important criteria when hiring because bringing someone into your business is perhaps one of the most important decisions you are going to make. Every employee is a reflection of your company.
This is very aggravating in the brave new world of social media as people’s professional and personal lives continue to blur. I mean there is no place to “hide” an employee anymore. What I mean is places like Google, Facebook, LinkedIn or Twitter search can reveal a lot of information about an individual.
And now most professionals before meetings will do just that. I mean searching online for information about the person they are about to meet. Sometimes they do it just to put a name to a face, but more often than not they get much more information - hobbies, entertainment likes and dislikes, work and personal associates, political and religious affiliations and so on.
And while you cannot discriminate against people for their age, race, religion or sexual preference, you need to be discerning when it comes to their behavior and how they represent themselves and then make the decision whether it’s appropriate from your business.
The point is, every person in your organization represents your organization, and information about that individual can usually be easily acquired.
So, what is a prospective employee to do? I mean first and foremost; businesses should establish and enforce strict guidelines about what their employees communicate about their professional lives over social media. You can’t and never should control their personal lives, but how they represent themselves and, in turn, your business is certainly a concern. While you are looking for the most qualified person available, you don’t want someone who will misrepresent your organization and its values.
The point here is, hiring the right person is more important than ever. Here are the three main reasons for making a hiring decision.
Capabilities: Of course, any possible employee must have ability and qualifications to do the job you are hiring that person to do. Being nice or helping a friend of a friend will do you no good in this department. This should go beyond the college degrees. What hand-on, actual experience does this person have? What has this person been educated and trained to do? And since every business is different, you need to consider the learning curve that is.
Value- You also need to look at what value the individual brings to the business. There are two ways of doing this. First, what is the salary or investment you are willing to make into this person? Are you getting the most expertise for your dollars? Bringing someone into the company at a fair salary is crucial. If you are trying to get someone on the cheap just because he or she is looking for a job, that person will end up leaving soon as a better offer comes along. Paying people what they are worth.
Also, look at their future in your business and network. Do they have expertise in other areas where your business is looking to grow? Do they have an impressive network of individuals and contact you can tap into in the future? All of these factors play into the value equation and go well beyond the current pay.
Cultural Fit: Finally, there needs to be a cultural fit. This has become even more important these days. A very disruptive employee can cause tremendous damage both to morale inside the organization and to customer relationships. The culture you establish will dictate who will fit in and thrive. If you allow your employees to wear jeans and t-shirts to the office and one guy shows up in a suit and tie every day, he could and might cause friction. If you foster teamwork and collaboration and your candidate is more of a lone wolf who likes to work on his own, there could be friction.
People spend a lot of hard hours in their work environment. If that environment is threatening or uncomfortable, you will lose good employees. You can find out a lot about a person through the interview process and through their social media accounts.
Hiring the right people is one of the most important decisions an organization makes, especially small businesses. Use every tool at your disposal to make sure the person you are bringing in truly will be an asset and not a liability.
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There is an answer here I voted for because it seemed to really resonate with what I think most businesses deal with. For us, in our business our needs and wants are a little different, as LGBTQ+ business owners we have a diversity mission to include those traditionally left out of the ceramic knowledge base.
We try to be as clear with our politics and personal ethos as possible prior to on-boarding because extreme dissonance there can cause someone to not fit our culture here. We recently dropped all academic and experience criteria for hiring because it became clear to us that we were gate-keeping and excluding those who didn't have access to a school program or college that included ceramic/pottery/craft in their educational realm. A lot of PoC and LGBTQ+ individuals have safety concerns or lack of access to ceramic programming. So we hit a reset. If you are in line with our mission to create studio access for those who need it and approach our business with positivity, a desire to learn, and can handle a non-hierarchical feminist style of leadership then we'll give you a shot.
I have previously been fired for being LGBTQ+ and want to make sure that we are a place where all can learn and earn.
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I absolutely love your mission and the way you operate, @MudFire_Dex !
The dropping of barriers is huge, and going for positivity, willing to learn, and fitting into your style, are fantastic things to look for instead - way to lead with a great outlook and way to rock!
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@MudFire_Dex ❤️🔥❤️🔥❤️🔥 your transparency, candor & authenticity. That’s true diversity and inclusion, not disingenuous rhetoric.
Beautiful! 🌈 💜 😊
Jessica
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Skill level. I try to hire employees that are less trained. Its hard to break bad habits and its even harder to explain these bad habits to people that have done things their way their whole professional career.
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Hi @MudFire_Dex ! Your feedback resonates with me. What were your questions to the "interviewees" if you dont mind sharing? Lastly, did you find any "cultural" fit or personality style test or quiz to "weed out" people who absolutely were not going to be compatible with your current team members? TIA!
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Hi @NotForeverAlone we talk a lot about non-hierarchical leadership and intersections of race/gender/sex/identity relating to the idea of access in education in the ceramic arts and experiences with other art centers, colleges, etc., and we can tell pretty quickly when someone is curious and wants to learn or is closed off to this kind of community building. We don't rely on quizzes or tests, and we definitely still have people leave but we ask as a community for them to give it a chance for a year and if it isn't for them, it isn't. We find that what gets most people to want to leave is that they don't want to hold each other accountable - they are more comfortable with the idea of a boss or manager doing that and typically that is where compatibility crumbles - does that make sense?
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THANK YOU SO MUCH! It does make sense as THAT was the issue in most of the personnel laid off.
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