We’re sharing resources for business owners and individuals in Louisiana and Mississippi who require local assistance following the impact of Hurricane Ida.
Below, we have also included ways business owners can use Square including how to take payments without the internet and how to accept donations.
If you’d like to share a resource to help support your community please reply below.
We hope you are safe.
Quick links:
New Orleans
Mississippi
Staying Informed
Government and Non-profit Resources for Emergency Preparedness
Accepting payments and Square Support Resources
New Orleans
The New Orleans Business Alliance has shared several resources for those in New Orleans:
- Treme Recreation Center (900 N. Villere St.)
- Cut Off Recreation Center (6600 Belgrade St.)
- Gernon Brown Recreation Center (1001 Harrison Ave.)
- Milne Recreation Center (5420 Franklin Ave.)
- Stallings St. Claude Recreation Center (4300 St. Claude)
- John P. Lyons Recreation Center (624 Louisiana Ave.)
- Joe W. Brown Recreation Center (5601 Read Blvd.)
- Rosenwald Recreation Center ( 1120 S. Broad Ave.)
- Updated list of cooling and food and water centers - Nola.com
- Oxygen exchange sites - Nola Ready (Twitter).
Mississippi
The Mississippi Emergency Management Agency (MEMA) has shared the following resources:
Staying Informed
Stay informed online by following government agencies frequently who frequently share updates on Twitter, Facebook, Instagram and other social media platforms:
FEMA
American Red Cross
US Chamber Foundation
SBA
Government and Non-profit Resources for Emergency Preparedness
Accepting payments and Square Support Resources
Taking payments: If you’re unable to accept payment with your point of sale here are some alternatives:
Learn more about methods for touch-free and remote payments.
Donations: Accept donations with Square Online and offer eGift Cards so that your customers can support your business.
Internet: If internet access is temporarily unavailable, accept card payments using a mobile hotspot device or using your mobile as a hotspot device if possible. Alternatively, enable Offline Mode.
Note: Offline payments are processed automatically when your device regains connectivity, and will expire if not processed within 72 hours. Do not uninstall the app while in Offline Mode or pending payments will be lost. At this time it is not possible to use Offline Mode with the Contactless and Chip Card reader.
Power: The Contactless and Chip Reader, Square Stand, and Square Terminal can all last a business day without needing to be connected to a power source. Ensure you're getting the most out of your battery life by following these best practices: Charging and Battery Questions.
Accessories: Depending on your accessory setup, the cash drawer, printer, and bar code scanner may not work during a power outage. As a backup you can send Digital Receipts to customers. You may also want to keep your cash drawer key handy or share it with an employee in case they need to make change. If you need a replacement key, locate the key code on the lock of your cash drawer then contact the manufacturer: APG or StarMicronics.
Square Capital: If you have a Capital loan and you have questions about your loan, contact our Customer Success team who can help you with the next steps.
Square Marketing: You can cancel marketing campaigns and blast campaigns with a coupon. At this time, Update, Event Invitation, and Product Announcement blast campaigns cannot be cancelled.
Square Subscriptions: You have the option to pause your subscription to Square products. When you pause a subscription you will not be billed. You can restart your subscription at any time and pick up where you left off.
️ Helen
Seller Community Manager
