Resources for Sellers Affected by Hurricane Delta

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As another storm, Hurricane Delta, moves into the South East we’re updating this post with resources so business owners can find local assistance. 

We’ve also added ways you use Square to continue to run your business as your community regroups and rebuilds after a natural disaster. 

Please share any other resources that you’ve found helpful. Our thoughts are with everyone who may be impacted by these events and we hope you are safe.

Find emergency assistance

• Visit www.disasterassistance.gov to find emergency shelter locations near you. 
• Download the FEMA Mobile App: Locate open emergency shelters and disaster recovery centers, receive real time-alerts from the National Weather Service and more, or call 1-800 621 FEMA.

Information about Hurricane Delta

• National Weather Service - Hurricane Delta updates
• Tracking Hurricane Delta's Path - CNN
• FEMA: Prepares for Hurricane Delta - Updates related to financial assistance will be shared on this page.

Resources by state

• Florida: Take the Business Damage Assessment Survey. This survey will help state officials to determine the extent of impact and the need for federal and state disaster assistance. FloridaDisaster.Biz
• Louisiana: Hurricane Delta Resources Louisiana.gov 
• Mississippi: Shelter Information / Evactation Orders Mississippi Emergency Management Agency 
• Texas: Governor Abbott Rosters State Resources In Preparation For Hurricane Delta

Staying Informed during an emergency

During emergencies local government agencies frequently post updates on Twitter and Facebook:

• FEMA: www.facebook.com/FEMA; twitter.com/fema
• National Weather Service: www.facebook.com/FEMA; twitter.com/NWS
• ReadyGov: www.facebook.com/readygov; twitter.com/Readygov
• American Red Cross: www.facebook.com/redcross; twitter.com/RedCross 
• NextDoor: Receive Emergency Alerts from public agencies 

Resources for Emergency Preparedness  

• How do I Prepare my Business for an Emergency, Homeland Security 
• Prepare for emergencies, US Small Business Administration 
• Preparing for a Disaster (Taxpayers and Businesses), IRS 
• Preparedness Checklists and Toolkits, FEMA 
• Preparedness Planning for Your Business, Department of Homeland Security
• Business Continuity Toolkit, Insurance Institute for Business and Home Safety 
• Important Disaster Preparedness Tips for Small Businesses, Chamber of Commerce.com 
• Red Cross Training and download a Red Cross App

Accepting payments and Square Support Resources

• Continue to take payments remotely - create Online Checkout links to sell online without creating an eCommerce website, send Square Invoices by email or SMS, or use Virtual Terminal to take payments from a computer or laptop. Learn more about methods for touch-free and remote payments. 

• Accept donations with Square Online and offer eGift Cards - you can now add a donation item type to accept donations on your website, or set up and sell eGift Cards so that your customers can support your business.

• If internet access is temporarily unavailable accept card payments using a mobile hotspot device or using your mobile as a hotspot device if possible. Alternatively, enable Offline Mode. Note: Offline payments are processed automatically when your device regains connectivity, and will expire if not processed within 72 hours. Do not uninstall the app while in Offline Mode or pending payments will be lost. At this time it is not possible to use Offline Mode with the Contactless and Chip Card reader. Learn more here: Process Payments with Offline Mode.

• The Contactless and Chip Reader, Square Stand, and Square Terminal can all last a business day without needing to be connected to a power source. Ensure you're getting the most out of your battery life by following these best practices: Charging and Battery Questions.

• Depending on your accessory setup, the cash drawer, printer, and bar code scanner may not work during a power outage. As a backup, you can still send Digital Receipts to customers. In addition, you may want to keep your cash drawer key handy or share it with an employee in the event that they need to make change. If you need a replacement key, locate the key code on the lock of your cash drawer then contact the manufacturer: APG or StarMicronics.

• If you have a Capital loan and you have questions about your loan contact our Customer Success team who can help you with the next steps.

• You have the option to pause your subscription to Square products. When you pause a subscription you will not be billed. You can restart your subscription at any time and pick up where you left off.

For additional Square Support and Response Resources visit our website. We hope you’re safe and well.