Join the Discussion: Managing Your Service Business During COVID-19

[Ani_]

Hi Seller Community!

Writing this post to open up a discussion about this great article from the Town Square Blog: 

How to Manage Your Service Business During COVID-19

We know that Service businesses rely on fostering strong customer relationships. The current challenges with COVID-19 mean that you will most likely not be able to see your customers in person like you are used to. Our favorite tip to confront these challenges is to focus on customer communication. 

Make sure you are communicating with your customers by keeping your hours and booking availability up to date and using digital channels like email and social media. Another great suggestion is to get creative to maintain cash flow for your business. You can do this by selling eGift Cards, implementing prepayments, selling products online and doing virtual appointments via video calls. 

Discussion Questions:

• If you have a service business, have you been using virtual appointments? If so, what tools or software did you use?
• Have you been using marketing campaigns and social media? What platforms are you finding have the most engagement?
• Did you recently create an online store? If so, how has it been helping your business? 
  
  

Please let us know what you think about the article, answer one of the discussion questions, or just join the conversation by leaving a reply!

[MarbledArts]

Thank you, just trying to stay sane and make some $$ to pay bills.  So far so good.

[DJSQUARE]

Ani-Thank you so much for all the details on these issue of the COVID-19! Say, let me ask what happen to our SQUARE CAPITAL LOAN program? Normally when you get down to say $200 it always offer you another loan. The program is a huge blessing to my business, and I have used it now three times. Love to do a 4th. Posted this 6-10-20