Abandoned cart with marketing

[Johanne]

Hello 

Since October 8th all " abandoned cart" was supposed to be transferred to Marketing.

Since then, I have absolutely nothing showing about " abandoned cart" on my Marketing dashboard.

I do not have to pay extra as I already pay for Square Online subscription.

Important to know that I am in Canada.

Thank you for getting back to me .

[Breffni · Accepted solution]

Hi @Johanne 👋 thank you for flagging this. 

Our team are still in the process of migrating some features fully over to the Marketing Dashboard so I apologise for any confusion caused. 

In the mean time, you can still view abandoned cart analytics from your Square Online Dashboard > Communications > Abandoned Carts. 

I hope this helps. 

[Johanne]

Hello Breffni

Thank you for getting back.  As you know this feature is very important for sales.  Hopefully we can get this up and running quickly.