With this feature, your clients will be able to book a single appointment with your business that contains multiple services assigned to different staff members. Assigned services will show up on each employee’s calendar, and tips will be allocated accordingly to each assigned staff member.
How to Manually Book Appointments with Multiple Staffs
- Go to your Square Dashboard.
- Navigate to your Appointments tile.
- Click Calendar.
- Click “Create Appointment”.
- Enter the client’s information as required and the date and time of the appointment.
- Click “Add a service”.
- Select the service that the client wants.
- In the popup window, you can change the default staff selected by clicking on their name. This will trigger a dropdown to appear where you can select a different staff member.
- Click “Save”.
- Repeat steps 6–9 to add additional services and select the correct staff member for each service.
Note: In the event of a possible double booking for a staff member, we will alert you when attempting to save the assigned service.
For information on how to assign items to a specific staff member, reporting, and tipping head to our private Support Center article for this beta.
Have feedback to share with the team? We'd love to hear from hear from you -- share your thoughts below in the thread!
Anyone else having an issue with appointments not showing up on Apple? Several of my staff have Apple devices and one of our checkout stations is an Apple. On those devices, the second person for a multi-staff appointment wont show up. I reported a bug a couple weeks ago but never heard anything back. It still seems to be a problem. Several times some staff has been double booked because they just cant see at all that they have an appointment in that slot.
We are also not sure why some of our clients are getting this message when trying to book a facial and massage
